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  • Can Lemonaid Health treat acid reflux remotely?

    Our healthcare providers can treat acid reflux based on your history and self-reported symptoms. Our medical team follows strict guidelines to make sure we only treat you when it's safe and appropriate to do so. It’s important that you answer our questions fully and truthfully, and read any information we provide.

    If, for any reason, our doctor or nurse practitioner thinks it’s not safe to treat you, we’ll ask you to see a healthcare provider in person.

  • How can Lemonaid Health help with my acid reflux?

    Our acid reflux service provides you with a convenient and affordable way to manage your acid reflux, and empowers you to do so appropriately and safely. 

    You can get the care and advice you need online without having to go to a traditional doctor’s office. Our goal is to find the lowest effective dose of the right medication that will keep your symptoms under control.

  • What should I know about acid reflux and how can Lemonaid Health treat it?

    Acid reflux is a very common condition and is also called ‘heartburn', gastroesophageal reflux disease, or GERD. It's caused when the muscle that's supposed to hold stomach acid down isn't strong enough and some acid goes up the esophagus (the tube that connects the mouth to the stomach). This can cause a burning in the chest after eating certain foods or when lying down after eating.  You may feel a small amount of acid or /vomit traveling from your stomach to your mouth or to the back of your throat.

    Acid reflux can be diagnosed based on your symptoms, without running a test. 

    Prescription medications, including proton pump inhibitors (PPI) and H2 blockers (H2B), can help to reduce the acid levels of your stomach.

  • Can I use the Lemonaid Health acid reflux service?

    You can use our service if you are between the ages of 18 and 49 years old. 

    If you experience symptoms of acid reflux 3 or more times a week, or  if you are already on the maximum dose of a medication, then we recommend you see a healthcare provider in person. If it’s not in your best interest to use Lemonaid Health based on what you tell us about your health history or symptoms, we’ll advise you to see a doctor or nurse practitioner in person

  • How do I complete a visit for the Lemonaid Health for acid reflux service?

    Follow the steps below to get started.

    1. Create a Lemonaid Health Account. 
    2. Complete our simple health questionnaire.
    3. Save your payment information - we won’t charge your card until after your consultation. Many HSA/FSA cards can be used at checkout.
    4. Complete a short consultation with a Lemonaid Health doctor or nurse practitioner. A phone call may be required depending on your state.

    Our providers will then follow strict guidelines to decide if treatment with medication is safe and appropriate for you. 

    We take into account whether you've ever been diagnosed before, what medications you've tried and how these have controlled your symptoms. 

    If we prescribe acid reflux treatment, we can ship your medication directly to you from our own Lemonaid Pharmacy. Shipping is discreet, fast and free. Alternatively, our medical team can send the prescription electronically to your local pharmacy.

  • Are the acid reflux medications provided by Lemonaid Health safe and effective?

    We can prescribe 2 different types of medicines if we're confident that you have acid reflux. They both reduce the acid levels of your stomach but work in slightly different ways. One group is called proton pump inhibitors (PPI) and the other is called H2 blockers (H2B).

    The exact medicine we'll give you depends on everything we learn about you and what medicines you've tried before. If the first medicine we give you doesn't control your symptoms then we can normally either increase the dose of the same medicine or switch you to a different medicine. Overall our goal is to find the lowest effective dose of the right medicine that will keep your symptoms under control.