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  • How can Lemonaid Health help if I experience hypothyroidism?

    Our hypothyroidism service provides you with a convenient and affordable way to manage your hypothyroidism, and empowers you to do so appropriately and safely. You can get the care and advice you need online without having to go to a traditional doctor’s office.

    Our medical team can order labs, refill your current prescription, and adjust your levothyroxine dose when appropriate.

  • What should I know about hypothyroidism and how can Lemonaid Health help treat it?

    Hypothyroidism, or underactive thyroid, is a condition where the body doesn’t produce enough thyroid stimulating hormone (TSH). Low thyroid levels can cause changes in heart rate, body temperature and metabolism. If left untreated, hypothyroidism can lead to other health problems. 

    Our medical team can prescribe levothyroxine for people already diagnosed with hypothyroidism that have been taking levothyroxine regularly.

  • Can I use the hypothyroidism service?

    You can use the service if you are between the ages of 18 and 75 years old and have been previously diagnosed with hypothyroidism. 

    Our medical team is not able to treat all patients. See our hypothyroidism service page for more details.

  • Can Lemonaid Health treat my hypothyroidism remotely?

    Our doctors and nurse practitioners can treat your hypothyroidism based on your history and recent lab results. Our medical team follows strict guidelines to make sure we only treat you when it's safe and appropriate to do so. It’s important that you answer our questions fully and truthfully, and read any information we provide.

    If, for any reason, our doctor or nurse practitioner thinks it’s not safe to treat you, we’ll ask you to see a healthcare provider in person.

  • How do I complete a hypothyroidism service visit?

    1. Create a Lemonaid Health Account. 
    2. Complete our simple health questionnaire.
    3. Save your payment information - we won’t charge your card until after your consultation. Many HSA/FSA cards can be used at checkout. 
    4. Complete a short consultation with a Lemonaid Health doctor or nurse practitioner. A phone call may be required depending on your state.
    5. Complete lab work, if necessary.  

    Our medical team will then determine if treatment with medication is safe and appropriate for you.  

    If we prescribe treatment, we can ship your medication directly to you from our own Lemonaid Pharmacy. Shipping is discreet, fast and free. Alternatively, our medical team can send the prescription electronically to your local pharmacy.

  • Are the hypothyroidism treatments provided by Lemonaid Health safe and effective?

    There are risks and benefits to taking any medication. It’s important to answer our health questionnaire fully and truthfully so that our medical team can help you make an informed decision about whether the benefits of a medication outweigh the potential risks. 

    The medications we prescribe are effective and work for most people when used correctly. Please read the information we provide in your treatment plan to learn more about the risks and benefits of treatment.

  • Can Lemonaid Health refill my existing levothyroxine medication?

    After an online assessment, our medical team can prescribe a refill of your existing levothyroxine medication, if appropriate. We only provide treatment for patients who take levothyroxine for hypothyroidism.

  • How do I complete the required lab work for the hypothyroidism service?

    Lab work can be completed through Quest Labs if requested by our medical team. We work exclusively with Quest Labs to bring down costs and to streamline the process to provide you the most affordable and seamless patient experience.