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  • How can Lemonaid Health help me with testing for sexually transmitted diseases (STDs)?

    Our STD testing service provides you with a convenient and affordable way to get tested for chlamydia and gonorrhea, the two most common STDs caused by bacteria.  

    If your test is positive for chlamydia, a separate consultation with our medical team can provide the care and advice you need online without having to go to a traditional doctor’s office.

  • What should I know about STDs?

    Chlamydia and gonorrhea are common sexually transmitted diseases that can cause infection in both men and women. The urine test checks for chlamydia and gonorrhea in the penis or vagina.

    Testing is the only way to know if you have chlamydia and/or gonorrhea, as most people don’t experience symptoms.  

    Symptoms, when present, may include: pain or burning during urination; vaginal, anal or penile drainage; bleeding from the vagina during or after sex; pain or tingling in the penis; pain in the lower abdomen or back, especially when having sex (in women); pain and/or swelling in the testicles (in men); or fever.  If you are experiencing symptoms we recommend that you see a healthcare provider in person instead of using our service.  

    Untreated chlamydia or gonorrhea can increase your chances of getting other STDs, including HIV. STDs can be passed on to your sex partners and females can experience infertility if untreated STDs cause damage to the fallopian tubes.

  • Can I use the Lemonaid Health STD testing service?

    You can use our service if you are between the ages of 18 and 74 years old. If you are experiencing certain symptoms we may recommend that you see a healthcare provider in person.

  • Can Lemonaid Health treat STDs remotely?

    Our doctors and nurse practitioners can treat chlamydia based on your history and the result of the STD test. Our medical team follows strict guidelines to make sure we only treat you when it's safe and appropriate to do so. It’s important that you answer our questions fully and truthfully, and read any information we provide.

    If, for any reason, our doctor or nurse practitioner thinks it’s not safe to treat you, we’ll ask you to see a provider in person.

  • How do I complete a visit for the STD testing service?

    1. Create a Lemonaid Health Account. 
    2. Complete our simple health questionnaire.
    3. Save your payment information - we won’t charge your card until after your consultation. Many HSA/FSA cards can be used at checkout.
    4. Wait for a confirmation message from our medical team before you proceed to our lab partner, Quest Diagnostics.
    5. Complete a urine test through Quest Diagnostics. 

    When we get your test results we’ll send a confidential message through your Lemonaid Health account to help you interpret the information. You can also download a PDF document of your test results from the MyQuest website.

    If the test is positive for chlamydia, complete a separate consultation with our medical team to be evaluated for treatment.

    1. Complete our simple health questionnaire.
    2. Save your payment information - we won’t charge your card until after your consultation. Many HSA/FSA cards can be used at checkout.
    3. Complete a short consultation with a Lemonaid Health doctor or nurse practitioner. A phone consultation may be required depending on your state.

    Our medical team will then determine if treatment with medication is safe and appropriate for you.  

    If we prescribe treatment, our medical team will send the prescription electronically to your local pharmacy.  The cost of the medication will depend on your pharmacy price and insurance coverage.

  • Are the STD treatments provided by Lemonaid Health safe and effective?

    There are risks and benefits to taking any medication. It’s important to answer our health questionnaire fully and truthfully so that our medical team can help you make an informed decision about whether the benefits of a medication outweigh the potential risks. 

    The medications we prescribe are effective when used correctly. Please read the information we provide in your treatment plan to learn more about the risks and benefits of treatment.

  • How much will I pay for the STD testing service?

    Our STD testing service costs $53.16. The cost breaks down into a $25 Lemonaid Health visit fee and a $28.16 lab fee. You will not need to pay anything extra to Quest Diagnostics.  Insurance is not accepted for the STD testing through Lemonaid Health.

  • How do I complete the test at a Quest Diagnostics location?

    On the Quest Diagnostics website find your nearest location that offers online appointments.  You don’t need to make an appointment, but if a location offers online appointments then we know they’re connected to our online lab ordering system.

    Wait for the confirmation message from our medical team before you go to Quest Diagnostics to complete the test. 

    You don’t need to stop eating (fast) before the STD test.

  • How quickly will I get my test results?

    You should have your test result 3-5 business days after completing the test at Quest Diagnostics. The length of time may depend upon the location and what part of the week you go to the lab.

    When we get your test results we’ll send a confidential message through your Lemonaid Health account to help you interpret the information. You can also download a PDF document of your test results from the MyQuest website.

  • What if the test is positive for chlamydia or gonorrhea?

    Chlamydia and gonorrhea can be treated with antibiotics. Chlamydia is treated with a course of antibiotics taken by mouth. Gonorrhea is treated with an injectable antibiotic.

    If the test we order is positive for chlamydia, you can complete a separate consultation with our medical team to be evaluated for treatment.  Our medical team will then determine if treatment with medication is safe and appropriate for you.  We also recommend any of your sex partners from the last two months complete treatment as well so they don’t give chlamydia back to you.

    We recommend that you see a healthcare provider in person if the test we order is positive for gonorrhea.

  • Is Lemonaid private and confidential?

    Lemonaid Health is private and confidential and we strictly adhere to all federal and state privacy laws and regulations.

    Because we comply with state regulations, like all healthcare providers, we generally have to notify your county health department if your test is positive for chlamydia or gonorrhea.